Restaurant Loyalty Program

A restaurant loyalty program works best when guests can join in one tap, with no app to download and nothing to fill in. A link in your booking emails or a QR code on the table opens your branded pass, and one tap adds it to Apple Wallet or Google Wallet. From then on you can reach their lock screen with new menus, events and offers, and reward the actions that bring them back.

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THE PAIN POINT

Why Most Restaurant Loyalty Schemes Stop Working After the Bill Is Paid

Most guests enjoy the meal, pay and leave, and you have no easy way to reach them again. Paper stamp cards often end up lost in coats and drawers. Asking people to download a restaurant app at the table is a hard sell, and a sign-up form at the till slows a busy service. Email offers compete with everything else in a crowded inbox, and SMS costs you for every text you send. So many guests who loved their evening don't hear from you again, and the regulars who would happily come more often are given no reason to.

THE SOLUTION

Restaurant Rewards and Lock Screen Notifications From One Pass

PushPass brings wallet loyalty to your restaurant, with your own branded pass in your guests' Apple Wallet or Google Wallet, next to their bank cards and boarding passes. You send notifications straight to their lock screen whenever you choose. Each one can link wherever you send them, from a booking page to tonight's specials. Guests earn points for the actions you pick, such as sharing the pass with a friend, and climb levels you name yourself, from Level 1 up to Gold. You can notify everyone, one level or a single guest, and the dashboard shows how many guests joined from each QR code and link.

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Product Highlights For Hospitality & Food Service

Lock Screen Notifications With No App

Send a new menu, an event or a short-notice offer for a quiet evening straight to your guests' lock screens. Each one reaches every guest who has added your pass.

Loyalty Levels Guests Can See

Name your own levels, from Level 1 to Gold, and award points for the actions you choose. Each guest's level shows on the front of their pass, so your regulars can see where they stand.

Scan to Share at the Table

A guest shows the QR code on their pass to a friend, who adds it with one tap. The guest who shared earns points, and you can see who is bringing new people through the door.

Common Questions About Restaurant Loyalty Program

Can guests join our restaurant loyalty program when they book a table?

Yes, put the link in your booking confirmation email and guests add your pass with one tap before they arrive, so you can reach them before the evening as well as after it. Guests who walk in can scan the QR code on the table instead.

How can a notification help fill a quiet midweek evening?

Send one that afternoon with an offer for tonight and a link to your booking page. Because it goes to the lock screen rather than the inbox, it doesn't have to compete with the rest of their email.

Can guests earn points when they pay the bill?

We can connect our digital loyalty platform to your till so that what a guest spends adds points to their pass automatically. It is a set-up job we do with you, not something you have to build.

Can the pass link to takeaway orders as well as table bookings?

Yes, each notification can link wherever you send guests, from your takeaway menu to your booking page. If guests order on your own website, a short tracking code on the order confirmation page shows which notifications brought in sales.

Can we invite only our best guests to a tasting evening?

Send the notification to one loyalty level only, such as Gold, so the invitation reaches the guests who have earned the most points and nobody else. You can also send one to a single guest.

Does it work for a restaurant group with several sites?

Yes, one branded pass can serve the whole group, with its own QR code and link for each site so you can see how many guests joined at each one. If your restaurants trade under different names, you can run a separate pass for each from one account.

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